Description

Overview

We're seeking a Senior Technical Product Manager: CredTech to define and deliver credit technology platforms and products that enable origination, decisioning, servicing, and collections across the enterprise. In this role, you will ensure credit products are powered by scalable, secure, and intelligent technology solutions while balancing risk management, compliance, and customer experience.

At TeKnowledge, your work makes an impact from day one. We partner with organizations to deliver AI-First Expert Technology Services that drive meaningful impact in AI, Customer Experience, and Cybersecurity. We turn complexity into clarity and potential into progress-in a place where people lead and tech empowers.

You'll be part of a diverse and inclusive team where trust, teamwork, and shared success fuel everything we do. We push boundaries, using advanced technologies to solve complex challenges for clients around the world.

Here, your work drives real change, and your ideas help shape the future of technology. We invest in you with top-tier training, mentorship, and career development-ensuring you stay ahead in an ever-evolving world.

Why You'll Enjoy It Here:

• Be Part of Something Big - A growing company where your contributions matter.
• Make an Immediate Impact - Support groundbreaking technologies with real-world results.
• Work on Cutting-Edge Tech - AI, cybersecurity, and next-gen digital solutions.
• Thrive in an Inclusive Team - A culture built on trust, collaboration, and respect.
• We Care - Integrity, empathy, and purpose guide every decision.

We're looking for innovators, problem-solvers, and experts ready to drive change and grow with us.

We Are TeKnowledge. Where People Lead and Tech Empowers.

Responsibilities

Product Strategy & Roadmap

• Own the product vision and roadmap for credit technology platforms (origination systems, loan management, decisioning engines, collections platforms).
• Align CredTech product strategy with enterprise digital transformation, lending strategy, and regulatory requirements.
• Stay ahead of industry trends such as AI/ML-driven credit scoring, embedded finance, BNPL, and digital lending ecosystems.

Product Delivery & Execution

• Lead cross-functional teams (engineering, risk, data science, operations) to deliver credit platforms and services.
• Translate business needs into technical product requirements and user stories.
• Oversee end-to-end delivery lifecycle, ensuring speed-to-market while maintaining quality and compliance.
• Implement real-time decisioning, API-driven origination flows, and automated loan servicing capabilities.

Governance, Risk & Compliance

• Ensure CredTech platforms comply with credit regulations, consumer protection laws, and risk frameworks.
• Partner with risk and compliance teams to embed credit policies, affordability checks, and credit bureau integrations.
• Govern data security, privacy, and regulatory reporting within CredTech products.
• Support audit, compliance reviews, and regulatory interactions related to credit technology.

Data & Decisioning Enablement

• Collaborate with data science teams to enhance credit scoring models, affordability assessments, and risk segmentation.
• Drive integration with credit bureaus, alternative data providers, and AI/ML models.
• Ensure real-time analytics and dashboards are available for portfolio management and decisioning oversight.

Stakeholder & Vendor Management

• Act as the product owner bridging business (credit, lending, risk, collections) and technology.
• Manage vendor relationships with core lending platforms, credit decision engines, and fintech partners.
• Represent CredTech product strategy in executive committees, steering boards, and regulatory forums.

Qualifications

Education & Certifications

• Bachelor's degree in Computer Science, Information Systems, Finance, or related field (mandatory).
• Postgraduate qualification (MBA, MSc in FinTech, Risk, or Data Science) - advantageous.
• Professional Certifications (preferred/required):
  • Credit Risk/Banking: CFA, FRM (Financial Risk Manager), or equivalent
  • Product Management: Agile Product Owner (PSPO, SAFe POPM)
  • Data/Decisioning: Machine Learning or Data Analytics certifications (advantageous)
  • Cloud/Platform certifications (AWS/Azure/GCP - relevant to credit platforms)

Experience

• 10-12 years' experience in product management or credit technology, with at least 5+ years in senior product ownership.
• Proven track record in delivering credit/lending platforms, including origination, decisioning, and loan servicing.
• Strong knowledge of credit risk management, lending workflows, and regulatory requirements.
• Experience with decisioning engines (e.g., FICO, Experian, Provenir), credit bureau integrations, and APIs.
• Exposure to digital lending models, embedded credit, BNPL, and alternative credit scoring.
• Prior experience in regulated industries (banking, fintech, financial services) preferred.

Core Skills & Competencies

• Strong technical product management expertise (platforms, APIs, integrations, credit systems).
• Deep understanding of credit lifecycle - origination, decisioning, servicing, collections.
• Ability to balance risk management, compliance, and customer experience.
• Excellent stakeholder management across credit, risk, compliance, engineering, and data science.
• Strong analytical and problem-solving skills with a data-driven mindset.
• Ability to influence executives, vendors, and regulators with clarity and authority.